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Return & Exchange
Welcome to our Return & Refund Policy page. Please read the following terms carefully before making a purchase.
1. Returns
Our policy lasts [number] days. If [number] days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
2. Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days.
4. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company. If you’ve done all of this and still have not received your refund, please contact us at [your email].
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [your email].
6. Shipping
To return your product, you should mail your product to: [your return address]. You will be responsible for paying your own shipping costs for returning your item.
- Please retain proof of postage.
- Shipping costs are non-refundable.